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ELS Real Estate Group is the premier apartment & multifamily property management company.

We are a full service real estate management solution. We will handle all areas of property management including:

  • Leasing and marketing
  • Lease enforcement
  • Routine, emergency, preventive, and make ready maintenance
  • Project management
  • Account receivable and payable
  • Payroll and human resources
  • Lender relations
  • Insurance claims management
  • Real estate tax appeals
  • Financial reporting

RESIDENT SATISFACTION

Satisfied residents equals higher resident retention and lower cost to you. We care about your residents like they are our own and promise to go the extra mile

INCREASED RETURN AND TIMELY REPORTING

We are the premier property management company in the area, so you can expect detailed reporting, high occupancy, and higher return on your investment

Frequently Asked Questions - FAQ

What makes ELS Real Estate Group a premier property management company?

The answer is our EXPERIENCE and our TEAM! We employ the finest property managers who have years of property management experience and many are licensed Missouri real estate agents. Our Senior Property Manager is a Certified Apartment Manager with the National Apartment Association and our Chief Operating Officer has 24+ years of property management experience and holds the Certified Property Manager of CPM designation from the Institute of Real Estate Management and is a Missouri licensed Realtor. Our Managing Broker and CEO has 15+ years of experience in the industry including property management and development.

Why should I choose your company instead of another?

We are property owners just like you! The ELS family of companies owns and manages over 1,200 rental units in Franklin, Osage, Warren, and St. Louis County. With a managed portfolio value of over $100 million and annual revenues over $10 million, we know property management! We will manage your real estate investment property like it’s ours. We take an ownership approach to property management. That means we keep your costs down and take resident satisfaction very seriously. 

What type of properties will you manage?

We manage many types of properties which include: 

  • Single-family rental homes
  • Duplexes, triplexes, fourplexes 
  • Apartment buildings
  • Apartment communities of any size
  • Nightly rental guest houses 
  • Self-storage facilities
  • Commercial retail and office buildings 
What type of reports do you provide your clients?

Our financial and property reports are extensive, so we will discuss what level of reporting you require. Generally, we provide the following reports on a monthly basis.

  • Income and Expense Statement
  • Balance Sheet
  • Rent Roll Report
  • Detailed Payables Report
Who answers the emergency calls at 1 a.m.?

Not you! We offer 24/7 emergency maintenance for all of our managed properties. Your resident just needs to call our emergency maintenance hotline and we take care of the rest.

What kind of insurance is required?

Our clients are required to maintain a minimum of $1 million general liability policy that names ELS Real Estate Group, LLC as the real estate manager and additional insured on the policy. Larger apartment communities are recommended to have higher general liability coverage limits. In addition to a general liability policy, our clients must maintain property insurance on the building(s) that meet generally accepted limits. A certificate of insurance will be required along with a copy of the insurance policies.

ELS Real Estate Group maintains the following insurance policies:

  • Errors and omissions
  • Crime and fidelity
  • Workers compensation
  • Commercial auto
What if I have more questions?

We would appreciate the opportunity to schedule a phone call or meeting with you to discuss your goals and objectives and to answer your questions. Please call Greg Smart, CPM at (636) 587-0185 or email gsmart@els-properties.com . We will take the time to inspect your property and develop a specific management plan and proposal for your review. 

Is your current property manager not meeting your expectations? 

X Unsatisfied residents
X High resident turnover
X High rental delinquency
X Inconsistent or late reporting
X High repair charges
X Negative or low return on investment
X Property falling into disrepair
X Poor communication

Isn't it time for a change? You deserve better! With ELS Real Estate Group you can expect:

  • Resident satisfaction
  • Low resident turnover
  • Increased return on investment
  • Well maintained property
  • Low rental delinquency
  • Accurate and timely reporting
  • Responsive and pro-active

A FEW WAYS WE CAN HELP

24/7 Online Leasing and Rent Collection

Your renters complete a secure online rental application and may pay their rent online anytime 24/7.

Dedicated Property Manager

Residents and our Clients have a dedicated property manager that works hard to serve you and your residents!

Property Maintenance

We make sure your property is well maintained and resident maintenance requests are addressed in a timely manner.

Accurate and Timely Reporting

We are detailed oriented, so your reports will be accurate and reported to you by the 15th of the following month.

Payroll & Human Resource Management

We are detailed oriented, so your reports will be accurate and reported to you by the 15th of the following month.

Real Estate Tax Appeals

For an additional fee, we will review your real estate tax assessment and file an appeal on your behalf. A separate agreement is required.